Recently, I faced a strange issue on my Windows 10 desktop, I connected two wireless mouse using separate USB receivers, but only one mouse worked. Both the mouses were glowing, both receivers were plugged in, and both devices even appeared in the Bluetooth & devices section. Still, the cursor responded to only one mouse.
Even though the mouse was getting detected after reinserting the usb received, but the cursor was not moving. Also checked in another system if the USB receiver had any issue, but it did not have any. At one point, thought of reinstalling the OS, lol.
After trying several common fixes, I finally discovered a simple method that solved the issue instantly. If you are facing the same problem, follow the steps below.
What actually had happened?
When two USB wireless mice are connected, Windows should treat both receivers as separate HID pointing devices. However, the device manager in my system had listed only a single USB Composite Device driver, causing only one mouse to work while the other remains detected but unresponsive.
In my case, I had actually uninstalled the wrong USB device(wanted to uninstall the printer USB device, but ended up deleting this one)
How I Fixed the Issue: Step-by-Step Guide
Step 1: Open Device Manager
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Press Windows Key + X
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Click Device Manager
Step 2: Locate USB Composite Device
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Scroll down to Universal Serial Bus controllers
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Look for USB Composite Device
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In my case, only one was listed, even though two USB receivers were connected.
Step 3: Uninstall the USB Composite Device
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Right-click USB Composite Device
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Select Uninstall device
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Confirm the action
Step 4: Scan for Hardware Changes
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On the top Device Manager menu, click Action > Scan for hardware changes
After doing this, Windows detected both mouse receivers properly and installed separate drivers for each.
This time, two USB Composite Devices appeared, and both the mouses started working immediately!
Update: I also noted that now, of the two mouse, one of the mouse wasn't working. I figured out that this was due to the USB selective suspend being enabled under the power options.
How do disable USB selective suspend under the Power options.
1. Go to the search bar and type Power Options>
2. Click on change plan settings
3. Click on change advanced power settings > under the USB settings, select the option USB selective suspend setting and change the settings to disabled from enabled.
Let me know if this helped you as well.
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